Privacy Policy for Precision Plumbing Inc.
Effective Date: 01/01/2025
At Precision Plumbing Inc. ("we", "us", or "our"), we value your privacy and are committed to maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, services, or communications. By using our services, you agree to the practices described in this Privacy Policy.
1. Consent to Receive Communications
We are committed to ensuring that all communications with you are lawful and transparent. By providing your phone number or email address, you consent to receive communications from us as outlined below:
Automated Communications: By providing your phone number, you consent to receive phone calls and text messages from us, as allowed by the Telephone Consumer Protection Act (TCPA).
Right to Revoke Consent: You have the right to revoke your consent at any time. To opt-out of communications, simply reply "STOP" to any text message we send you, or contact our customer support team at 702-253-6363.
2. Types of Communications
We may send the following types of communications:
Transactional or Service Communications: You will continue to receive essential communications related to your account, such as order confirmations, billing updates, and customer support messages. These communications are required for us to provide our services.
3. Use of Automated Technology
Auto-Dialing and Pre-Recorded Messages: We may use an automated dialing system and prerecorded voice messages to contact you for service-related purposes as permitted by the TCPA. These technologies allow us to reach you in an efficient manner.
Opt-In for Automated Communications: You will be required to provide explicit written consent before we send you automated messages or prerecorded voice messages. Consent is obtained when you provide your phone number via our website or sign up for our services.
4. Opt-Out Mechanism
How to Opt-Out: You can opt-out of receiving communications from us at any time by replying "STOP" to any text message or by following the instructions provided in our emails. If you wish to stop receiving service-related communications, please contact our customer support team at 702-253-6363.
5. Third-Party Sharing
Sharing Contact Information: We will never share your information with any third party, period.
6. Record Keeping
Consent Documentation: We maintain records of your consent to receive communications from us and store this information securely. This documentation is retained to comply with the TCPA and other relevant legal obligations.
7. Compliance with TCPA
Precision Plumbing Inc. fully complies with the Telephone Consumer Protection Act (TCPA) and other applicable state and federal laws. We ensure that all communications comply with TCPA guidelines, including obtaining proper consent before sending automated calls or messages.
8. TCPA Compliance: We will not send you text messages, or prerecorded voice messages unless we have received your express consent to do so. Additionally, we will ensure our communication practices remain in full compliance with the TCPA’s rules regarding frequency, content, and opt-out options.
9. State-Specific Regulations
Certain states, such as California, may have additional privacy rights and protections that apply to you. If you reside in a state with specific laws regarding telemarketing or privacy (e.g., the California Consumer Privacy Act), we will comply with these laws and provide you with the necessary rights and protections.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make any significant changes, we will notify you by email or display a notice on our website. Please review this policy periodically to stay informed about how we protect your personal information.
10. Contact Information
If you have any questions about this Privacy Policy, wish to update your communication preferences, or wish to revoke your consent, please contact us:
Precision Plumbing Inc.
2470 N Decatur Unit 170
Las Vegas, NV 89108
702-253-6363
daveg@precisionplumbinglv.com
Call Us today: 702-253-6363
